OBJECTIVE
Seeking to obtain a career as a Front Desk Team Player in a challenging and energetic dental practice, where my organizational, excellent communication skills, and years of training in the dental field and customer service can benefit the practice.
WORK EXPERIENCE
ABC/Front Desk
DDS (Glen Allen, VA)
Greeted patients and new patient intake
Rescheduled missed/no show appointments
Scheduled and confirmed appointments and follow-up appointments
Screened calls
Prepared patient charts, updated and verified new information
Collecting outstanding balances and patient co-payments
Care Credit
Community Event Planning and Education
Administrative tasks
Utilized Dentrix Software
Hygiene Coordinator
DDS (Midlothian, VA)
Provided information about the Practice and Dental staff
Greeted patients
New patient intake
Scheduled and confirmed appointments and follow-up appointments
Reschedule missed/no show appointments
Screened calls
Obtained medical records and x-rays for other practices
Scheduled Lab pick-ups/ local and nationwide
Insurance Verifications -via telephone, internet and fax
Compiled and mailed new patient packets
Prepared patient charts, update and verify new information
Treatment Plan coordinating
Care Credit
Collected outstanding balances and patient co-payments
Electronic insurance billing
Administrative tasks
Utilized Patterson EagleSoft Software
resume-cont.
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Patient Care Coordinator
DDS (Richmond, VA)
Provided information about the school and different departments/directed calls
New Patient intake
Scheduled and confirmed appointments and follow-up appointments
Compiled and mailed new patient packets
Obtained Medical records and x-rays for other practices
Prepared patient charts, updated and verified new information
Collected outstanding balances and insurance co-payments
Care Credit
Capital One Healthcare Financial
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