Receptionist
Data Entry Expert - Customer Service Expert - Telephone Expert
KEY SKILLS
Office Skills: Telephone & Front Desk Reception; Customer Service; Filing & Editing; Office Procedures; Appointment Scheduling; Dental Insurance; Dental Terminology; Dental Coding; Data Entry (55 WPM); Bookkeeping; Management Skills
Computer Skills: Word; Excel; Outlook; Eaglesoft; Dentrix
PROFESSIONAL EXPERIENCE
Hyde Park Dental (Sarasota, FL) – Receptionist, 2/11 to 6/11
Confirmed and scheduled patient appointments.
Inputted patient's treatment plans into Dentrix.
Checked in and out patients.
Handled incoming and outgoing of patient's pre-determinations.
Cynergy Data (Sarasota, FL) - Receptionist, 3/07 to 2/08
Confirmed and set appointments for outside sales representatives.
Created forms for office use to ensure better organization.
Helped manage the sales floor to ensure everything was running smoothly.
Answered a six line phone system and directed the calls to the appropriate employee.
Partners in Practice (Sarasota, FL) - Patient Advocate, 7/06 to 3/07
Managed patient’s accounts for ten doctor’s offices.
Verified and re-submitted insurance claims to the appropriate insurance company.
Worked with collection agencies on past due accounts.
Resolved patient’s disputes regarding their accounts in a professional and polite manner.
Gaeta Dental (Sarasota, FL) - Receptionist, 8/05 to 7/06
Verified and submitted insurance claims to the appropriate insurance company.
Handled patients in a professional and polite manner at all times.
Confirmed and set appointments for patients.
Answered a seven line phone system with the appropriate telephone etiquette.
...
Login or Register to view the full resume.
